Terms and Conditions
Limited Returns Permitted
We do not accept returns unless your product arrives damaged. We cannot offer you a refund or an exchange if you do not contact firstname.lastname@example.org within seven days of the equipment’s arrival.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at Soteriasupport@lmgsi.net
Shipping Return Items
To return the item you purchased, please contact Soteriasales@lmgsi.net
Note: Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.